EYE C

1. Introduction

This Privacy Policy explains how EYE C (Universal Calling), developed by Satya Kumar Solutions, collects, uses, and safeguards information when you use our application across Android TV, Android Mobile, and Web platforms.

2. Information We Collect and How We Use It

• Camera and Microphone: When you make or answer an audio or video call, the app accesses your device camera and microphone strictly in real-time to facilitate live communication. Video and audio streams are encrypted end-to-end (DTLS-SRTP) and are never recorded or stored on our servers.
• Google Account Information: If you sign in using Google Sign-In, we collect your email address, display name, and profile picture avatar. This information is used solely to authenticate your account and allow your approved family contacts to identify you in their contacts list.
• Device Information: We generate a unique random Device Identifier (Device ID) and collect basic device model information (such as Smart TV, Mobile, or Web) to route incoming calls accurately to the specific device you or your family members are calling.
• Media and Attachments (Sender Google Drive): When you send photos or documents in chat, they are uploaded directly to your own Google Drive using your personal authorization. EYE C does not host or store your shared media on company servers.
• Push Notifications (Firebase Cloud Messaging): We use Firebase Cloud Messaging (FCM) tokens solely to deliver real-time incoming call alerts and chat message notifications to your device when the app is in the background.

3. Permissions Used by EYE C

The application requests the following Android permissions strictly for core functionality:

• android.permission.CAMERA: Required for live video calling.
• android.permission.RECORD_AUDIO: Required for live voice communication.
• android.permission.MODIFY_AUDIO_SETTINGS: Required for routing audio between speakerphone and earpiece.
• android.permission.USE_FULL_SCREEN_INTENT: Required to present incoming call alerts on full screen when a family member calls.
• android.permission.FOREGROUND_SERVICE: Required to maintain uninterrupted active call connections.
• android.permission.POST_NOTIFICATIONS: Required to notify you of incoming calls and chat messages.

4. Data Sharing and Third-Party Services

We do NOT sell, rent, or trade your personal information. We only interact with trusted platform infrastructure:

• Google Sign-In & Firebase: For secure user authentication and push notification delivery.
• WebRTC (Peer-to-Peer): Audio and video data flows directly between calling devices using standard peer-to-peer encryption protocols.

5. Data Retention & Account Deletion

You have full control over your data. You may request deletion of your account, contacts, and all associated registration records at any time:

• In-App Deletion: Go to Profile / Settings → Delete Account to instantly remove your profile and device registrations.
• Web / Email Request: You can submit a deletion request by emailing kotarusn@gmail.com with the subject line "EYE C Account Deletion Request". All associated database records will be permanently purged within 48 hours.

6. Children's Privacy

EYE C is designed for general audiences, specifically focused on enabling elderly family members and families to stay in touch easily. We do not knowingly collect personal identifiable information from children under 13 years of age.

7. Security

We use industry-standard TLS/SSL encryption for all server communications, and DTLS-SRTP for real-time WebRTC media streams. Access to your account is protected via OAuth 2.0 Google authentication.

8. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.